ISO 9001

ISO 9001
Quality Management System

Certification of your quality management system demonstrates your commitment to consistency, continual improvement and customer satisfaction. These are tangible business benefits that play an important part in building a sustainable business performance.

The ISO 9001 standard provides specific requirements for a quality management system that will enhance your ability to consistently deliver products and services that meet customer – as well as statutory and regulatory requirements.

Independent assessment and certification of your quality management system by ICI gives a clear demonstration to the market that you work to apply an effective quality management system in your organization.

What is ISO 9001?

Quality Management System

ISO 9001 provides a model for a quality management system which focuses on the effectiveness of the processes in a business to achieve desired results.

The standard promotes the adoption of a process approach emphasizing the requirements, added value, process performance and effectiveness, and continual improvement through objective measurements.

Previous versions of ISO 9001 were tailored to the manufacturing industries and called for extensive system documentation. The current version is more generic and applies equally well to all organizations, regardless of type, size, and product provided.

Why is certification good for my business?

Certification to ISO 9001 demonstrates to potential customers your organization’s ability to meet their requirements and needs. This results in:

  • Enhanced customer confidence and satisfaction, which in turn can lead to increased business.
  • A significant competitive advantage because more and more companies require management system certification from suppliers and sub-contractors in order to conduct business with them.

Where do I go from here?

To be certified, you need to implement an effective quality management system complying with the requirements of the standard. We are an accredited third-party certification body and provide relevant training and ISO 9001 certification services.

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